We’re Here to Help

It’s simple to get started with Strive and there’s no software to download. All you need is:

• An internet connection
• A computer, laptop or Chromebook (Microsoft or Mac)
• An internet browser (Google Chrome recommended)
• An email account (Gmail recommended)
• A headset/microphone (Combo preferred)
• A web-cam

Not at all. Our service is based on Google’s popular and easy-to-use ‘Hangouts’ platform.
However, if needed, you can contact us on (03) 9008 8989 for a free tech-check and to find out how simple it is to get started.

Google Hangouts is a communication platform that allows participation in video chats and screen sharing – similar to Skype.

Although some of our students use iPads successfully, it has less functionally. Please contact us to learn more.

To use our online platform, your computer must meet the following requirements:

• Outbound from the participant: 300 kbps
• Inbound to participant: 300 kbps

You can check your internet speed here

With Google Hangouts, we will not have access to your computer environment, passwords or files
While we don’t record your child’s lessons, you have the opportunity to do so using any PC or IOS recording tools you may have.

The Strive teaching method is based on the latest insights from the world of education, technology and neuroscience – a method that can help children of all ages, abilities and circumstances.

After a rigorous application process, all tutors are tested for their teaching and communication skills and handpicked for their passion and expertise in their field. They are all registered with a teacher’s board or hold a Working with Children’s Check (or equivalent). Our ESL/EAL teachers are all certified to teach English as a second language.
Some of our tutors live in Australia and others are in South Africa. The time difference between Australia and South Africa lends itself to using experienced teachers during their working hours.

No. Because Strive lessons are so frequent, homework is not necessary.
However, your child can may have access to unlimited digital resources to practise and revise in their own time if they wish.

All information provided to Strive will be handled confidentially and only shared internally.

Before your child begins their lessons, a member of the Strive Management Team will contact you to discuss your child’s individual learning needs and goals. At Strive, we believe ongoing parent-tutor communication is essential for your child’s learning.
We also welcome feedback from class teachers.
You are welcome to communicate with your child’s tutor during their lesson. You can also email us or call us on (03) 9008 8989 to talk with a member of the Strive Management Team. We are always here to help.

We continually track your child’s progress.

Yes. We’ve found that short lessons and interactive digital technology engage students who normally struggle to concentrate in traditional learning environments. In addition, wearing a headset during tutoring increases focus and productivity and eliminates external distractions.

Our lessons are kept short because:

• Short bursts ensure better focus and concentration
• Short periods are easy to slot into the week around other activities
• Children are happy to engage because lessons aren’t lengthy
• Sessions are practical to maintain over a period of time

Studies prove that short, frequent burst of learning deliver better results. Consistent practice is the key to improvement.
Neuroscience research confirms that the brain doesn’t have a fixed ability. Repetition and focus changes the physical structure of the brain – and the ability to learn well can be enhanced.
With two or three lessons a week, your child will get the practice and confidence they need to become an independent life-long learner. What more could we want for our children?

We recommend frequent 25 minute lessons. But you are welcome to book them back-to-back as 50 minute lessons if you prefer.

Please keep the confirmation email you received when booking your lesson. Simply click on the links to cancel or reschedule your lesson. This must be done at least 24 hours before the lesson. You are welcome to reschedule up to 2 lessons a term.

Not at all! We run sessions throughout the year.
You can register and start learning with Strive any time that suits you and your child. The sooner you start, the sooner you’ll see results.

You are required to pay in full before lessons commence. Secure payment can be made using credit card or Paypal. If you need an alternative method of payment, please contact us.

Simply choose your subject, year level and tutor. Then select times to suit you by clicking on the Strive calendar.

No, you can choose times to suit you according to tutor availability.